Email Notifications: configure recipients and events

Administrators can configure when an email is sent, its subject and message, and who receives it. Common events include record creation, updates, state changes,…

Administrators can configure when an email is sent, its subject and message, and who receives it. Common events include record creation, updates, state changes, assignment, approvals, and completion. Recipient options may include the requester, creator, assignee, approver, or administrator. Use the site mail configuration and test delivery after changes. Avoid putting passwords, access tokens, or unnecessary sensitive data in notification messages.